BizBot
An AI growth platform for service businesses — bookings, messages, and reviews on autopilot, across SMS, WhatsApp, and web chat. Live in ten minutes.
Harsh Shah · Software Engineer
I work as a senior engineer, consultant, or technical partner for teams building products that depend on solid backend, data, and AI systems.
Work
A walk through the past few years — the teams, the places, and the kinds of problems I was lucky enough to work on.
An AI platform running end-to-end customer ops for service businesses — SMS, WhatsApp, and web chat conversations, calendar sync, and Google Business Profile automation. Owning product, GTM, and engineering top to bottom.
Serverless ingestion on Azure Functions and secure SFTP adapters processing 25K+ records monthly, plus an LLM-driven document summarisation service hitting 99.7% extraction accuracy — supporting teams analysing $80B+ in assets.
Marketplace integrations across Amazon, Walmart, and P2P for 25,000+ products — modernised batch jobs into an event-driven Kafka + Redis architecture, lifting retrieval speed 40% and trimming infra costs.
Led a monolith-to-microservices migration coordinating cross-team requirements to support 1M+ social media posts annually, improving system performance by 33% with minimal downtime.
GraphQL APIs with Redis caching, CI/CD on BuddyWorks and Jenkins, infrastructure as code.
Python data-processing pipeline for large-dataset analysis, improving throughput by twelve per cent.
Projects
A company I'm building and a couple of side projects I keep coming back to — public, live, and open to feedback.
An AI growth platform for service businesses — bookings, messages, and reviews on autopilot, across SMS, WhatsApp, and web chat. Live in ten minutes.
A research terminal for long-term investors — backtest portfolios across fifty years of US stocks, ETFs, and crypto, then paper-trade the conviction before risking real money.
A 90-second typing warmup for developers — context-aware drills across code, prose, and markdown that find your weak keys, bigrams, and fingers, and rebuild from there.
About
I'm Harsh - a software engineer based in Boston with over six years of building software that performs, scales and earns trust.
I've always been drawn to how things work beneath the surface. That's shaped how I build systems: deliberately, with attention to what happens at scale, under load and over time.
I care about the shape of a well-designed service, the feel of a fast interface and the small engineering decisions that compound over time into products people actually find useful. Whether I'm joining a team, advising on architecture, or helping unblock a project, I like solving problems with clear thinking, strong execution and attention to detail.
If you're building something interesting or just want to trade notes, say hello.
Skills
Tools of the trade
Off the clock
Capabilities
Outside of full-time work, I take on the occasional project where I can be genuinely useful.
Designing and shipping backend systems — APIs, data pipelines, and infrastructure that make products fast and reliable.
A second pair of eyes on architecture, hiring, or a stuck technical problem. Small teams, honest feedback, quick turnaround.
Working 1:1 with engineers navigating transitions, interviews, or the leap from mid-level to senior. Unhurried, specific, useful.
Resume
A quick summary if you're in a hurry — and the full PDF for when you're not.
Education
SUNY Polytechnic Institute · Utica, NY
2017 – 2019
Ahmedabad University · Ahmedabad, India
2013 – 2017
Highlights
BizBot · 2025–Now
Partners Capital · 2024–2025
mDesign (iDesign) · 2023–2024
Friendemic (Kenect) · 2022–2023
System Soft Technologies · 2019–2022
Specialties
Python, TypeScript, Go, FastAPI, Django
OpenClaw, LLMs, Agentic workflows
AWS, Azure, GCP, Terraform, Kafka, Redis
Solutions, Pre-Sales, SLA Governance, Roadmapping
Contact
Whether you’re hiring for an engineering team, stuck on an architecture problem, or just want to trade podcast recommendations—say hello. I usually get back to everyone within a day or two.
Local time, Boston—
Links
Work history, recommendations, and the occasional thought on engineering.
@harsh29795Side projects, experiments, and the odd half-finished idea.
@hersh29The printable version — everything on one tidy page.
Harsh Shah - Resume.pdfThe most reliable way to reach me. I read every message.
harsh.shah2@outlook.comOne more thing · for the curious
A small detour before you go. Pick a difficulty, type the sentence, and see where you rank in the world.
Result
Want to actually get faster? Try flexfingers.com — my 90-second daily warmup for developers, with adaptive drills that find your weak keys, bigrams, and fingers.
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