company · ai · service businesses
BizBot
An AI growth platform for service businesses — bookings, messages, and reviews on autopilot, across SMS, WhatsApp, and web chat. Live in ten minutes.
Autopilot
Harsh Shah · Software Engineer
Building what matters.
I work as a senior engineer, consultant, or technical partner for teams building products that depend on solid backend, data, and AI systems.
Work
Where I've been.
A walk through the past few years — the teams, the places, and the kinds of problems I was lucky enough to work on.
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2025 — Now
Remote
Founder & Engineer BizBot
An AI platform that handles SMS, WhatsApp, and web chat for service businesses, syncs bookings to any calendar, and auto-responds to Google Business Profile reviews. Owning product, GTM, and engineering top to bottom, from roadmap and sales demos to prompt evals and customer feedback loops.
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2024 — 2025
Boston · MA
Senior Software Engineer Partners Capital
Architected a serverless ingestion platform on Azure Functions with secure SFTP adapters, processing 25K+ records monthly and eliminating 30+ hours of weekly manual work for 100+ users analyzing $80B+ in assets. Built an OpenAI summarization pipeline that automates 200+ weekly executive summaries at 99.7% extraction accuracy, led reconciliation across three custodians that cut reporting discrepancies 80%, and brought client meeting prep down from 5 hours to 30 minutes.
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2023 — 2024
Remote
Senior Software Developer mDesign (acquired by iDesign)
Owned marketplace integrations with Amazon, Walmart, and P2P Global, keeping 25,000+ product listings in sync and cutting catalog retrieval time 40%. Replaced batch processing with a Kafka-based event-driven pipeline and Redis caching for a 30% drop in processing latency, and moved EC2 workloads to a hybrid Lambda/EC2 model with Auto Scaling that cut infra spend 10%.
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2022 — 2023
Remote
Software Engineer II Friendemic (acquired by Kenect)
Led a monolith-to-microservices migration with minimal downtime, improving performance 33% and scaling the platform to 1M+ social posts a year. Cut average page-load time from 12s to 7s for 2,000+ auto-dealership users by diagnosing and fixing bottlenecks across the reputation-management platform.
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2019 — 2022
Tampa · FL
Software Developer System Soft Technologies
Moved client-facing apps to GraphQL APIs backed by Redis caching, improving data-fetching efficiency 30%, and standardized code reviews that reduced post-release defects 25%. Halved server downtime by automating CI/CD on Jenkins and BuddyWorks with Docker and infrastructure as code.
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2017 — 2018
Utica · NY
Graduate Research Assistant SUNY Polytechnic
Python data-processing pipeline for large-dataset analysis, improving throughput 12%.
Projects
Things I've built.
A company I'm building and a couple of side projects I keep coming back to — public, live, and open to feedback.
fintech · research terminal
DiamondHands
A research terminal for long-term investors — backtest portfolios across fifty years of US stocks, ETFs, and crypto, then paper-trade the conviction before risking real money.
Projection
side project · for developers
FlexFingers
A 90-second typing warmup for developers — context-aware drills across code, prose, and markdown that find your weak keys, bigrams, and fingers, and rebuild from there.
Cadence
About
A little about me.
I'm Harsh - a software engineer based in Boston with over six years of building software that performs, scales and earns trust.
I've always been drawn to how things work beneath the surface. That's shaped how I build systems: deliberately, with attention to what happens at scale, under load and over time.
I care about the shape of a well-designed service, the feel of a fast interface and the small engineering decisions that compound over time into products people actually find useful. Whether I'm joining a team, advising on architecture, or helping unblock a project, I like solving problems with clear thinking, strong execution and attention to detail.
If you're building something interesting or just want to trade notes, say hello.
Skills
What I know
& what I love.
Tools of the trade
Backend & Systems
- Python
- TypeScript
- Go
- FastAPI
- Django
- REST
- GraphQL
- gRPC
AI & Automation
- LLMs
- OpenClaw
- Agents
- Cursor
- Claude Code
Infrastructure & Cloud
- AWS
- Azure
- GCP
- Kubernetes
- Terraform
- Docker
- CI/CD
Data & Storage
- PostgreSQL
- Redis
- Kafka
- MongoDB
- MySQL
- Snowflake
IoT & Smart Systems
- Home Assistant
- Zigbee
- Raspberry Pi
- Matter
Off the clock
Music
- Chord progressions
- Rock and Metal
- Deep house & techno
- Jazz
The Cosmos
- Astrophysics
- Orbital mechanics
- Space tech
- Cosmology
Narrative Audio & Video
- Long-form podcasts
- True crime
- Documentaries
- Wildlife
Staying Active
- Lifting
- Sports
- Running
- Hiking
Culinary Experiments
- New recipes
- Kitchen science
- Baking
Capabilities
How I can help.
Outside of full-time work, I take on the occasional project where I can be genuinely useful.
Engineering
Designing and shipping backend systems — APIs, data pipelines, and infrastructure that make products fast and reliable.
- API & system design
- Distributed services
- Performance & scaling
Consulting
A second pair of eyes on architecture, hiring, or a stuck technical problem. Small teams, honest feedback, quick turnaround.
- Architecture review
- Technical due diligence
- Roadmap shaping
Mentorship
Working 1:1 with engineers navigating transitions, interviews, or the leap from mid-level to senior. Unhurried, specific, useful.
- Career & interview prep
- Code reviews
- Growth planning
Resume
The short version.
A quick summary if you're in a hurry — and the full PDF for when you're not.
Education
M.S. Computer Science
SUNY Polytechnic Institute · Utica, NY
2017 – 2019
Bachelors in Computer Applications
Ahmedabad University · Ahmedabad, India
2013 – 2017
Highlights
Founder & Engineer
BizBot · 2025–Now
Senior Software Engineer
Partners Capital · 2024–2025
Senior Software Developer
mDesign (iDesign) · 2023–2024
Software Engineer II
Friendemic (Kenect) · 2022–2023
Software Developer
System Soft Technologies · 2019–2022
Specialties
Backend & Systems
Python, TypeScript, Go, FastAPI, Django
AI & Automation
OpenClaw, LLMs, Agentic workflows
Data & Cloud
AWS, Azure, GCP, Terraform, Kafka, Redis
Product & Delivery
Solutions, Pre-Sales, SLA Governance, Roadmapping
Download full resume
PDF · updated May 2026
Contact
Say hello —
I'd love to hear from you.
harsh.shah2@outlook.com
Whether you’re hiring for an engineering team, stuck on an architecture problem, or just want to trade podcast recommendations—say hello. I usually get back to everyone within a day or two.
Local time, Boston—
Links
Find me elsewhere.
LinkedIn↗
Work history, recommendations, and the occasional thought on engineering.
@harsh29795GitHub↗
Side projects, experiments, and the odd half-finished idea.
@hersh29Resume↓
The printable version — everything on one tidy page.
Harsh Shah - Resume.pdfEmail↗
The most reliable way to reach me. I read every message.
harsh.shah2@outlook.comOne more thing · for the curious
How fast can you type?
A small detour before you go. Pick a difficulty, type the sentence, and see where you rank in the world.
Time0.0s
WPM0
Accuracy100%
Percentile—
Click the sentence · Timer starts on your first keystroke
Result
Well done.
Want to actually get faster? Try flexfingers.com — my 90-second daily warmup for developers, with adaptive drills that find your weak keys, bigrams, and fingers.